Privacy Policy

 

Aigostar.com strictly abides by the laws and regulations regarding personal data protection in the countries and regions where customers are located. The following details are about the protection of personal data collected on this website and the protection of our company's privacy.

 

USE AND COLLECTION OF INFORMATION

 

Your personal information is collected through the forms on our website. We will only request them for the purpose of supplying a product or service requested by you.

When you buy something from our store, as part of the process, we collect the personal information you give us such as name, address, CIF and email.

When you browse our store, we also automatically receive the internet protocol address of your computer (IP) in order to provide us with information that helps to know data about your browser and operating system through web analytics tools.

Likewise, with your permission, we send you emails about our store, new products, offers, promotions and other updates.

 

The following data can be collected on this website:

●      Full name

●      Address, email and telephone number.

●      Information about your shipment, including the recipient.

●      Tax information

●      Payment information (protected)

 

Likewise, information related to the cookie policy will be collected such as:

●      Device identification (cookie or IP address) and general location for fraud prevention.

●      Data on visits to our website and sources accessed.

●      Order derived from advertising sources such as Adsense or Facebook Ads. The purpose is to analyze the effectiveness of this advertising.

 

You may have allowed other websites, services or third parties to share their data with us. It also includes information provided by third parties with whom we work and to those who supply our products and services, such as a Marketplace, Ecommerce platforms, technology support companies and advertising companies.

 

With whom do we share your personal data?

 

We share the information you have provided us with our staff so that we can supply you with our products, but also your personal data is shared with certain third parties. For example:

1.-  Hosting providers that keep our website online.

2.-  Transporters in charge of logistics, deliveries-collected.

3.-  Management systems of emails and social networks.

4.-  In certain and exceptional circumstances, your personal data may be disclosed to third parties, as in the following cases:

5.-  Required by the State Security Forces and Bodies, in compliance with investigations and judicial proceedings.

6.-  For security and protection of our employees, our property or public property.

7.-  Crime prevention or detection, including information exchange with other companies or organizations for cases of fraud prevention and credit risk reduction.

8.-  As part of a merger, sale of business or assets. If this were the case, the information would be shared with you through the interested buyer-seller.

 

Data retention time

 

Your information will be kept for the necessary time and until the objectives for which it was obtained are reached or until you decide your data according to the ARCO rights that you will find later. If your data were deleted, your account would become inactive.

 

SECURITY

 

To protect your personal information, we take the necessary precautions to ensure that there is no loss of improper way, misuse, access, disclosure, alteration or destruction of it.

 

All the information you provide to us is hosted on security servers managed by third parties. Please bear in mind that you are responsible for the password that we have provided or that you have created yourself to access certain areas of our site. We ask you not to share the password with anyone.

 

ARCO: You have Rights of Access, Rectification, Cancellation or Opposition

 

The Data Protection Law contemplates the rights of Access, rectification of data, cancellation of subscription and opposition  ARCO , on your personal data. In the link you can visualize these rights in detail and we assure you can exercise them with total freedom on this website. 

If you wish to exercise them, please send an e-mail to service02@aigostar.com  so that we can process your request without any inconvenience.

 

Use of Cookies

 

As long as you authorize it, we will obtain information about the device with which you access our website to improve our services and content that we offer. It will be used for statistical purposes to know the use you make of our website. This information will not contain any personal details.

The information is collected through a cookie file, which are automatically downloaded to your hard drive with navigation information. This action will help us improve our website and the service we offer you.

All devices can decline the use of cookies, adjusting your browser settings, however this action may result in partial access to the web. Cookies are also used to display advertising of interest on the internet and also to know your journey on this page with Google Analytics. If you do not agree you can access Google advertising opt-out page google.com/privacy/ads.to not be studied.

 

Access to Third Parties

 

The links to third parties that you can find on this website have their own policies. AIGOSTECH ONSYNK SL is not responsible for the management of information derived from these sites. For more information, please visit and review their corresponding privacy policies.

 

CHANGES IN OUR PRIVACY POLICY

 

Any changes we make in the future regarding this privacy policy will be published on this page and if applicable, notified via email. Please check frequently for updates or changes to our Privacy Policy.

This policy corresponds to the last change made on 05/25/2018.

 

CLAIMS

 

If you have a claim about the use of your personal data, contact us first to help you manage it. Write us at service02@aigostar.com .

 

CONTACT

 

For all questions relating to the collection and processing of your data by Aigostar customer service team, you can contact the team at service02@aigostar.com .